Driven to Delight Delivering World-Class Customer Experience the Mercedes-Benz Way by Joseph Michelli Filled with exclusive front-seat insights from Mercedes-Benz employees, eye-opening testimonials from passionate Mercedes-Benz fans, and solid nuts-and-bolts advice for creating your own consumer-aligned road map, Driven to Delight will help you retool your strategies, reignite your customers, and refuel your team for…
If You Really Want to Change the World A Guide to Creating, Building, and Sustaining Breakthrough Ventures by Henry Kressel, Norman Winarsky Silicon Valley’s latest trend for creating new ventures is based on trial and error: test market needs with new product concepts and a minimum amount of capital, expect that the product may not…
Driven by Difference How Great Companies Fuel Innovation Through Diversity by David Livermore Today’s workforce is more diverse than ever before. But despite new perspectives and talents, the promise of increased innovation rarely materializes. Why are so few businesses seeing results? Studies show that diverse teams are more creative than homogenous ones, but only when…
Operational Empowerment Collaborate, Innovate, and Engage to Beat the Competition by Shawn Casemore In today’s competitive global environment, it takes more than the pursuit of operational excellence for a business to succeed. If you want to maximize your potential, improve your productivity, and increase your profits you need to engage the people who offer the…
Millennials Who Manage How to Overcome Workplace Perceptions and Become a Great Leader by Chip Espinoza, Joel Schwarzbart Millennials will be our next great generation of leaders. Today, however, as they move into management, they face difficult practical challenges. Millennials Who Manage is a complete, research-based guide to overcoming those challenges, delivering outstanding performance, and…
Your Strategy Needs a Strategy How to Choose and Execute the Right Approach by Martin Reeves, Knut Haanaes, Janmejaya Sinha Executives are bombarded with bestselling ideas and best practices for achieving competitive advantage, but many of these ideas and practices contradict each other. Should you aim to be big or fast? Should you create a…
Myths and Mortals Family Business Leadership and Succession Planning Hardcover by Andrew Keyt Myths & Mortals, Family Business Leadership and Succession Planning provides insights and strategies for successors of family businesses. Successors often find themselves in the shadow of their parents making it difficult to establish credibility in the family business and tap into their…
First, Fast, Fearless How to Lead Like a Navy SEAL by Brian “Iron Ed” Hiner Beyond extreme physical and combat achievements, SEALs are known for mental toughness, bias for action, decisiveness, creative thinking, adaptability, and perseverance―all under extreme stress. They get things done through, by, and with others. SEALs have a unique way of approaching…
RESULTS The Future Of Pharmaceutical And Healthcare Marketing by Scott Weintraub, R.J. Lewis, Roger Zan, Brad Sitler Disruption creates opportunity for those who embrace change. New winners and losers will emerge. This book will help you and your companies thrive in the age of disruption and navigate a changing environment. The informational and technological revolutions…
Power Through Partnership How Women Lead Better Together Paperback by Betsy Polk and Maggie Ellis Chotas Drawing from their own twelve-year partnership and from interviews with 125 women business partners across the world, Betsy Polk and Maggie Chotas have learned something powerful: when women work together, they discover a level of support, balance, confidence, and…