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Operational Empowerment
Collaborate, Innovate, and Engage to Beat the Competition
by Shawn Casemore

In today’s competitive global environment, it takes more than the pursuit of operational excellence for a business to succeed. If you want to maximize your potential, improve your productivity, and increase your profits you need to engage the people who offer the best ideas, sharpest insights, and smartest solutions available. In other words, you need to empower your employees.

This practical guide from an experienced leader in Operational Management fuses traditional operational tactics with the popular growing field of employee empowerment. This unique, integrated approach has proven to be the best method for surviving in the toughest of markets―and beating the competition at their own game.

Instead of looking for inspiration in other businesses’ best practices, author Shawn Casemore urges you to seek ideas and solutions internally―by engaging your own employees and challenging them to consistently introduce improvements that make their jobs easier, and your organization more productive.

You’ll learn how to implement a structured approach to performance and productivity that disrupts the silo mentality, drives innovation, encourages collaboration, and empowers employees―to reach even higher levels of operational excellence. Along the way, you’ll find illuminating case studies of the world’s most empowering employers, from Black & Decker and PepsiCo to McDonald’s and Amazon. And you’ll discover proven strategies to turn simple human connections into company-wide initiatives that will inspire every employee to be the best they can possibly be.