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Connected Leadership
How to build a more agile, customer-driven business
by Simon Hayward

Connected Leadership provides a clear, practical guide for leaders of organizations who wish to create a more connected, agile and customer-oriented organization in a digitally connected, customer-driven 21st century business environment.

It lays out the key factors of the connected organization and the leadership behaviors that will allow these factors to become embedded and sustainable. It provides a range of case examples to demonstrate what this looks like in practice, complemented by a series of tools and techniques that leaders can use to diagnose their organization’s current position and plot a successful course to achieve these more connected ways of working.

It is, at heart, a real-world guide to changing your leadership style and approach to align an organization’s culture and values with those needed in a world where the prevailing models of command and control are so obviously failing.